Posts Tagged ‘Feedback’

Self-Care Class Feedback

Monday, January 4th, 2010

We love to hear from former students of our Patient Self-Care Class, and I felt compelled to share this one with you:

“I love my JoViPak garment — to think I have been bandaging every night for almost a year!  I see results each morning – lots better than the bandaging has done.  Plus it has been nice to have a restful night of sleep.  I loved the class.  It was like a new world opening up to me with lots of hope in reducing my leg not just maintaining.  There was so much good information at the class and I liked the open forum.  I can’t express enough what the class did for me.  So, many thanks and lots of appreciation sent your way.”   Phyllis from Moses Lake, WA.   12/09/09.

Phyllis is happy to talk to other patients about her experience.  Just email me:  joann@jovipak.com and I’ll send you her phone number.

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Therapist Kudos – a personal note.

Friday, September 11th, 2009

I want to share with you an email I received from a Lymphedema Therapist in Ft. Worth, TX:

JoAnn,

The garments you consulted me about fit well and are effective in reducing and managing the person’s swelling.  You and your production staff met the challenge again. Her garments fit well for one arm and both legs, and family members appreciate the ease of donning and doffing the garments.

Thank you for your brilliant ideas and wonderful products. We have trusted JoVi products for all the years you have made them and our patients have come back after years of wearing them for new ones. May you always be there for lymphedema patients and the therapists who provide lymphedema treatment!

Kind regards,
Linda Stowell, PT, CLT-LANA
Lymphedema Treatment Center
Baylor All Saints Medical Center
Ft. Worth, TX

Not much I can add to that, is there?  I’m really happy that the patient is doing better and that the therapist is pleased with the application of the JoViPak product.  With my busy schedule and the stresses of running a successful manufacturing business, it is very gratifying to hear individual personal success stories like this one.  They just make it all worth it.

Thank you, Linda, for your feedback.

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